We encourage avoiding same-day cancellation as it incurs a $50 fee. The last appointment of the day begins at 4:00. We do not offer extended hours at this time. Unfortunately we are not able to reschedule people who no-show for their first appointment, as space must be kept open for other clients. No-showing for the latest appointment time or repetitively may result in losing scheduling priority for that slot at the acupuncturists’ discretion. Lastly, we reserve the right to refuse service on the unfortunate occasion that someone is rude, disrespectful, or disruptive. This is for maintaining a peaceful environment for other clients, as well as the proper functioning of the clinic.